Frequently Asked Questions
Are you qualified accountants?
Yes – we are registered tax agents (licence no. 25452828) offering the highest level of service. Our team comprises of Chartered Accountants and our firm is registered with the Institute of Chartered Accountants (ICAA).
ICAA is the most respected professional body for accountants in Australia and New Zealand representing over 72,000 members. Members strive to uphold the accounting’s profession’s commitments to ethics and quality in an unwavering dedication to act in the interest of the public.
To become and maintain being a Chartered Accountant, our team members must complete a rigorous study and practical program as well as meeting a yearly continuing education requirement to stay up-to-date on changing regulations and laws. Click here to read our guide on the difference between a Chartered Accountant and a regular Accountant.
A Chartered Accountant can provide you guidance, advice and peace of mind that you’ll be taken care of with the highest level of attention and care.
Do you offer free initial consultations?
Yes we do! We provide our first 45-minute consultation for free. This gives us the opportunity to better understand your situation and to assess whether we are the right fit for you. To book an appointment, click here.
I currently have an accountant but I'm not happy. How do I switch?
How much do you charge?
Click here to see our monthly packages and rates.
Do you charge by the hour?
No we don’t as long as you are on one of our monthly packages.
We believe that charging by the hour promotes inefficiency and clouds our clients’ judgement. In our experience, clients often avoid or hesitate to call us for advice in fear of spending more money. We find that this often results in poor communication between the client and the accountant and ultimately poorer business performance.
Do you offer bookkeeping services?
Yes we do, however these are quoted separately to our monthly pricing plans. Contact us to receive a quote within 48 hours.
How many accountants will I be working with?
Your Client Manager will be your single point of contact for all matters.
Access our resources library to help you manage your business better
The ATO has announced that it will be actively reviewing entitlements by conducting cashflow boost audits and JobKeeper audits. At our accounting firm, we’ve seen this happen with several clients despite meeting eligible obligations, which has signalled that the ATO...
JobKeeper audits will form a big focus for the ATO as JobKeeper 1.0 comes to an end. The ATO has assigned 3,000 staff to the review process of JobKeeper and Cashflow Boost with many accountants (including ourselves) expecting there to be some significant requests to...
Family trust benefits can have significant positive impacts on your family finances. In the most recent study on trusts by RMIT University, it was reported that there were nearly 850,000 trusts during the 2015 - 16 financial year in Australia - that's one trust for...
So, you may have recently switched accountants, or you may have just started a new business venture. Perhaps you've just figured that you should start taking advantage of the fact that you have an accountant and you need to get your business affairs in order. Choosing...
Understanding how to calculate capital gains tax is incredibly useful in all stages of owning an asset whether it's looking to purchase and disposing an asset and figuring out how long you are looking to hold onto the asset for. This because capital gains tax...
Trying to find out the difference between Chartered Accountants and Accountants? When you're looking for an accountant for your business, you'll inevitably run into accounting firms that spout about how they have Chartered Accountants. But what exactly is a Chartered...